Dear customer, dear prospective customer,
You are interested in our company and our products. We are very pleased about that. With this information, we want to (and must) draw your attention to data protection with regard to your data.
Our data protection declaration (to be found here: https://www.nabtesco.de/datenschutz/) largely relates to our website. We could certainly include the obligation to provide information on the collection of personal data from customers and interested parties, but this would be detrimental to the overview. And this is not in our interest, and certainly not in yours either.
Ultimately, it is about informing you about the collection of your personal data. Clearly and understandably. We all don't have time, as the saying goes, especially not to read through every data protection notice (although we would like to invite you to do so, data protection concerns us all and what is primarily important is not that someone, we, do something, but that there is nothing unexpectedly surprising here).
But now in detail what and we process personal data, for what purpose, on what basis and what your rights are, in short, the information obligation under Article 13 GDPR.
Responsible party
The controller responsible for data processing on this website is:
Nabtesco Precision Europe GmbH
Tiefenbroicher Weg 15
40472 Düsseldorf
Germanydsgvo
Phone: +49 211 17379-0
E-mail: info@nabtesco.de
Data Protection Officer
We have appointed a data protection officer.
Nabtesco Precision Europe GmbH
- Data Protection Officer -
Tiefenbroicher Weg 15
40472 Düsseldorf
Germany
Phone: +49 211 17379-0
Email: datenschutz@nabtesco.de
A distinction must be made here between you as a customer and you as an interested party.
If you are a customer, we process your personal data to execute our contracts with you. Furthermore, this data is processed to carry out measures and activities in the context of (pre-)contractual relationships. The basis for this is Article 6(1)(b). Furthermore, we have a legitimate interest, pursuant to Article 6(1)(f), in staying in contact with you for the purpose of contacting you by telephone, post or digital (e-mail), as well as for sending you advertising material.
If you are an interested party, we process your personal data to carry out pre-contractual measures on the basis of Article 6(1)(b). Nevertheless, we have a legitimate interest in acquiring you as a customer, which is why we will also use your data for the purpose of contacting you by telephone, post or digital (e-mail) and for sending you advertising material.
Your data provided by you.
This would now be somewhat simple, in general this is the following data:
Customers
- Customer master data
- Personal data (surname, first name, profession, if applicable: date of birth, place of birth, nationality, marital status)
- Contact details (address, e-mail address, mobile and landline numbers and similar data)
- bank details
- Customer history
Interested parties
- Personal data (business cards, e.g. surname, first name, title, function)
- Contact data (address, e-mail address, mobile and landline number)
Among other things, we process your data using the customer relationship management system "Hubspot CRM". Among other things, this enables us to manage existing and potential customers and customer contacts. With the help of Hubspot CRM, we are able to record, sort and analyze customer interactions via email, social media or telephone across various channels. The personal data collected in this way can be evaluated and used for communication with the potential customer or for marketing measures (e.g. newsletter mailings). With Hubspot CRM, we are also able to record and analyze the user behavior of our contacts on our website. Further information on this can be found in our privacy policy.
We may use additional personal data from customers and interested parties that was not collected directly from you. We may obtain further data from publicly accessible sources (social networks, internet, media, press, commercial register, population register, debtor register), where permitted.
If it is necessary for the provision of our services to interested parties, we process personal data that we have lawfully obtained from third parties (e.g. address publishers, credit agencies).
Within our company, only those persons or organizational units receive your data who need it to fulfill our contractual and legal obligations.
third parties do not receive your data. We may forward your data within the company, for example to the marketing department, if we believe that information on educational events or similar products could be useful to you.
We generally delete personal data when there is no need for further storage. More precisely: A requirement may exist if data is still needed to fulfill contractual services, in particular to be able to defend against possible claims against us (or to check warranty and, if applicable, guarantee claims). In the case of statutory retention obligations, deletion will only be considered after the respective retention obligation has expired.
You have the right to information about the personal data concerning you. Please use the contacts listed above. If the request for information is not made in writing or cannot be verified in any other way, you must expect that we will make further inquiries. Why? Well, we have to make sure that you are the person you claim to be.
You also have the right to rectification, erasure or restriction, insofar as you are legally entitled to do so.
You also have the right to object to processing within the scope of the statutory provisions. If you assert a right to object to processing based on our balancing of interests, we will examine this carefully.
Last but not least, you have the right to data portability within the scope of the statutory provisions.
You can lodge a complaint about us with the competent supervisory authority regarding the processing of your personal data.
State Commissioner for Data Protection and Freedom of Information
Nordrhein-Westfalen
Postfach 20 04 44
40102 Düsseldorf
Well, as a prospective customer, you are interested in us and our products, which is why you have given us your business card, for example. Without this data, which is required for these purposes, we cannot contact you.
As a customer, you must provide personal data that is required for the establishment, execution and termination of the contractual relationship or where there is a legal obligation to do so. Without this data, it is not possible to conclude a contract or perform the tasks arising from the contract.
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