Data protection information for customers and interested parties
Dear customer, dear interested party,
You are interested in our company and our products. We are very pleased about that. We want (and must) use this information to draw your attention to data protection with regard to your data.
Our data protection declaration (to be found here: www.nabtesco.de/en/privacy-policy) refers to a large extent to our internet presence. We could certainly include the information obligation to collect personal data from customers and interested parties, but this would be detrimental to the overview. And this is not in our interest, and certainly not in yours.
Ultimately, it is about informing you about the collection of your personal data. Clear and understandable. We all don't have time, they say, not to read every data protection notice (but we would like to invite you to do so, data protection concerns us all and what is primarily important is not that someone, we, do something, but that is nothing unexpectedly surprising here).
But now in detail what and we process personal data, for what purpose, on what basis and what your rights are, in short, the duty to inform according to Article 13 GDPR.
Responsible and Data Protection Officer
Responsible
Nabtesco Precision Europe GmbH
Tiefenbroicher Weg 15
40472 Düsseldorf
Germanydsgvo
phone: +49 211 17379-0
E-Mail: info@nabtesco.de
Data Protection Officer
We have appointed a data protection officer.
Nabtesco Precision Europe GmbH
- Data Protection Officer -
Tiefenbroicher Weg 15
40472 Düsseldorf
Germany
phone: +49 211 17379-0
E-Mail: datenschutz@nabtesco.de
Legal basis
A distinction must be made between you as a customer and you as an interested party.
We process your personal data for the execution of our contracts with you. Furthermore, this data is processed for the implementation of measures and activities within the framework of (pre)contractual relationships. The basis for this is Article 6 (1) (b). Furthermore, we have a legitimate interest to remain in contact with you for the purpose of contacting you by telephone, post or digital (e-mail), as well as for sending you advertising material in accordance with Article 6, paragraph 1, letter f.
We process your personal data for the implementation of pre-contractual measures on the basis of Article 6 (1) (b). Nevertheless, we have the legitimate interest to win you as a customer, therefore your data will also be used for the purpose of telephone, postal or digital (e-mail) contact, as well as for sending advertising material.
Which data we process
Your data provided by you. That would be a bit easy, in general this is the following data:
Customer
- Client master data
- Personal data (business cards, e.g. name, first name, title, function)
- Contact details (address, e-mail address, mobile, landline number)
- Bank account
- Customer history
Interested party
- Personal data (surname, first name, occupation, if applicable: date of birth, place of birth, nationality, marital status)
- Contact details (address, e-mail address, mobile, landline number and similar data)
How Do We Process Your Data?
We process your data, among other tools, using the customer relationship management system "HubSpot CRM." This allows us to manage existing and potential customers, as well as customer contacts.
With HubSpot CRM, we can capture, organize, and analyze customer interactions across various channels, including email, social media, and phone. The personal data collected in this way can be evaluated and used for communication with potential customers or for marketing purposes, such as sending newsletters.
Additionally, HubSpot CRM enables us to track and analyze the behavior of our contacts on our website. For more detailed information, please refer to our Privacy Policy.
Customer History
In some cases, we may use additional personal data about customers and prospects that was not collected directly from you. Where permissible, we may obtain further data from publicly accessible sources such as social networks, the internet, media, press, commercial registers, residents' registration offices, or debtor registries.
If necessary for providing our services to prospects, we also process personal data that we have lawfully obtained from third parties, such as address providers or credit agencies.
Who Receives Your Data
Within our company, only individuals or organizational units that require your data to fulfill our contractual and legal obligations will have access to it.
Your data will not be shared with third parties. However, it may be transferred within the company, for example, to the marketing department if we believe that information about educational events or similar products could be beneficial to you.
Deletion of Data
We generally delete personal data when there is no longer a need for its retention. Specifically, a need may exist if the data is still required to fulfill contractual obligations, particularly to defend against potential claims (or to review warranty and, if applicable, guarantee claims). In cases where statutory retention periods apply, data will only be deleted after the expiration of the respective retention period.
Your Rights as a Data Subject
You have the right to access the personal data concerning you. To exercise this right, please contact the points of contact mentioned above.
If your request for access is not submitted in writing or cannot otherwise be verified, you should expect us to ask follow-up questions. Why? Because we must ensure that you are indeed the person you claim to be.
You also have the right to request the rectification, deletion, or restriction of your data, insofar as this is legally permissible.
Furthermore, you have the right to object to the processing of your data, within the framework of legal requirements. If you object to data processing based on our legitimate interest assessment, we will thoroughly review your objection.
Finally, you have the right to data portability, subject to the legal provisions.
Right to Lodge a Complaint
You have the right to lodge a complaint about us with the relevant supervisory authority regarding the processing of your personal data.
State Commissioner for Data Protection and Freedom of Information
North Rhine-Westphalia
P.O. Box 20 04 44
40102 Düsseldorf
Germany
Obligation to Provide Data
As an interested party, you have shown interest in us and our products, for example, by providing us with your business card. Without this data, which is necessary for these purposes, we cannot contact you.
As a customer, you are required to provide personal data that is necessary for establishing, executing, and terminating the contractual relationship, or where there is a legal obligation to do so. Without this data, it is not possible to conclude a contract or carry out the tasks arising from the contract.